Privacy Policy

Effective Date: 5 May 2026

Welcome to Heart & Seal (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you (order updates, support, promotions)
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Send marketing emails (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Payment gateways (for secure transactions)
  • Shipping partners (to deliver your orders)
  • Service providers (website hosting, analytics, email marketing)
  • Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, contact us at:
info@heartandseal.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Heart & Seal
Email:  info@heartandseal.com